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We Mean Business

As EOL, we ask a simple question: As a business, why construct a physical barrier to access for any potential customer?
Between 10 and 20% of the worlds people are disabled and the worlds population is getting older. The US Census Bureau projects that the number of people over the age of 65 will more than double in the next 20 years. That will amount to 71.5 million people in 2030 in the US alone.

Making tourism and hospitality products inclusive or accessible to all is a pre-requisite to business survival in the future and is no longer acceptable as an after thought.

Inclusive Tourism Development

With the help of our highly trained access consultants and service providers we are able to advise, design, develop and manage any tourism or hospitality related business or project that would like to be accessible to all.

Through the promotion of inclusive tourism, Enabled Online (EOL) is actively involved in the integration of disability into mainstream society in Southern Africa.

If you would like to know more about how to become inclusive, please contact the EOL team.

What is accessibility?

Access is not just about wheelchairs. Accessibility refers to how easy it is for everybody to approach, enter and use buildings, outdoor areas and other facilities, independently, without the need for special arrangements. Providing information on accessibility and improving access benefits a wide range of people who want to travel, but who may find it difficult.

Why should the tourism industry consider accessibility?

Tourist facilities compete with each other on quality, price and the provision of services and attractions. Equally, current levels of access to tourist facilities vary considerably. Providing accessible facilities and information provides an additional attraction for customers and gives a competitive advantage.

Disabled people represent a large and growing market globally, for both business and leisure travel. In the European Union for example, about 37 million people are disabled. This is expected to rise in the future as the average age of the population increases. Altogether, around 120 million disabled or elderly people in Europe would welcome improved access. Research shows that disabled people are loyal customers, often returning to places that provide good accessibility. Other people may also benefit from improved accessibility, for example parents with pushchairs, people with injuries, and tourists with heavy luggage.

Facilities and destinations that recognize the economic and social benefits of improving access, and wish to extend the service they provide, can consider investing in physical improvements where necessary and meeting higher standards of access.





 
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Services

EOL is leading the way in removing barriers to travel in Southern Africa. We offer a one stop solution to any business in the travel and hospitality industry who is considering an inclusive solution.

Below is a summary of the services we offer:





Travel
For a selection of tried and tested and drop dead gorgeous travel solutions and safaris have a look at our travel packages and tours ...[more]

Access Audits



Universal Design
Unnecessary barriers should be the starting point when thinking about access....[more]

Training



Training
Poorly trained staff can represent a serious barrier for disabled people if they are unable to provide services in an appropriate, non-discriminatory way...[more]

Access Audits



Access Audits
An Access Audit is a detailed analysis of the existing access of any building, site, establishment, facility, including buildings...[more]




Access Solutions
The three types of access solutions are interlinked. Management solutions are usually the least costly and least...[more]




Access Consulting
Typically this would follow on from an Access Audit. Here we address any problems highlighted by the audit and recommend...[more]



Specialised Equipment
We can assist clients in sourcing or even installing specialised equipment. We work closely with a variety of different manufacturers both home and abroad, to ensure that ...[more]