Services we offer - Training
Access is about the absence of barriers to the use of facilities. Although this is usually seen in terms of physical access or access to information and communication, poorly trained staff can represent a serious barrier for disabled people if they are unable to provide services in an appropriate, non-discriminatory way.
The key to providing good service is to understand that disabled people are like any customer, wanting to be treated with respect. However, because many non-disabled people have little experience of disabled people’s needs, there are some points that are useful to know in order to make sure that this respect is properly extended.
We provide a number of training solutions to address this potential problem. Courses range from basic sensitization training to comprehensive management solutions.
We also offer motivational speakers with disabilities who will inspire any event, sales conference, corporate team building session or you name it.
Please contact us for pricing, course duration, mc’s, etc.
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EOL is leading the way in removing barriers to travel in Southern Africa. We offer a one stop solution to any business in the travel and hospitality industry who is considering an inclusive solution.
Below is a summary of the services we offer:
Travel
For a selection of tried and tested and drop dead gorgeous travel solutions and safaris have a look at our travel packages and tours ...[more]
Universal Design
Unnecessary barriers should be the starting point when thinking about access....[more]
Training
Poorly trained staff can represent a serious barrier for disabled people if they are unable to provide services in an appropriate, non-discriminatory way...[more]
Access Audits
An Access Audit is a detailed analysis of the existing access of any building, site, establishment, facility, including buildings...[more]
Access Solutions
The three types of access solutions are interlinked. Management solutions are usually the least costly and least...[more]
Access Consulting
Typically this would follow on from an Access Audit. Here we address any problems highlighted by the audit and recommend...[more]
Specialised Equipment
We can assist clients in sourcing or even installing specialised equipment. We work closely with a variety of different manufacturers both home and abroad, to ensure that ...[more]
