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Universal or Inclusive Design

Unnecessary barriers should be the starting point for thinking about access. Instead of concentrating on an individual’s impairment, tourist facilities and destinations should focus on the barriers to access created by:

• poor physical layout
• architectural barriers
• the lack of basic equipment
• the way in which services are delivered

The Centre for Universal Design defines Universal Design as: “The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.”

We work with architects and design professionals who assist tourism and hospitality business owners and companies in improving customer access and making their establishments compliant with Tourist Grading Council standards for Universal Access.

For more information or to set up a consultation around how to incorporate universal design, please contact us at: universal@enabled-travel.com 


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EOL is leading the way in removing barriers to travel in Southern Africa. We offer a one stop solution to any business in the travel and hospitality industry who is considering an inclusive solution.

Below is a summary of the services we offer:

For a selection of tried and tested and drop dead gorgeous travel solutions and safaris have a look at our travel packages and tours ...[more]

Access Audits

Universal Design
Unnecessary barriers should be the starting point when thinking about access....[more]


Poorly trained staff can represent a serious barrier for disabled people if they are unable to provide services in an appropriate, non-discriminatory way...[more]

Access Audits

Access Audits
An Access Audit is a detailed analysis of the existing access of any building, site, establishment, facility, including buildings...[more]

Access Solutions
The three types of access solutions are interlinked. Management solutions are usually the least costly and least...[more]

Access Consulting
Typically this would follow on from an Access Audit. Here we address any problems highlighted by the audit and recommend...[more]

Specialised Equipment
We can assist clients in sourcing or even installing specialised equipment. We work closely with a variety of different manufacturers both home and abroad, to ensure that ...[more]